Give us a hoy
Real people, not a ticket robot. We aim to come back to you within one business day.
About a project or your account
Something's gone sideways with a project request, a lead, or your login - start here. If it's about a project you've already submitted, quote your reference number and we'll find it straight away.
Payments, refunds, and membership
The $25 project fee, a refund you're expecting, an invoice, or anything about builder membership and billing.
Your privacy
Want to see what we hold about you, correct it, or have it deleted? Or raise a privacy complaint? This goes straight to the person who handles it.
Anything else
Media, partnerships, a bloody good idea, or you just want to tell us we've got something wrong. We'd rather hear it.
Thinking about a project? You don't need to email us first - start your brief and we'll take it from there. Builders wanting in can apply here.